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How do you make an app stop crashing?

Force reboot your device to make an app stop crashing. (On iPhone, iPad)
  • Press and hold the Home and Power buttons
  • Ignore the slide that appears to turn off the device, and continue holding both the buttons
  • The device will then go blank and reboot when the Apple logo appears on the screen
For an Android device you need to follow the steps below
  • Go to settings and tap on “Apps/App Manager/Manage Apps”
  • Tap on the app that keeps crashing or freezing
  • Tap “Clear Cache”
  • Tap “Force Stop”
  • Return to the Home Screen and launch the app again

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How do you make an app stop crashing?

Force reboot your device to make an app stop crashing. (On iPhone, iPad)
  • Press and hold the Home and Power buttons
  • Ignore the slide that appears to turn off the device, and continue holding both the buttons
  • The device will then go blank and reboot when the Apple logo appears on the screen
For an Android device you need to follow the steps below
  • Go to settings and tap on “Apps/App Manager/Manage Apps”
  • Tap on the app that keeps crashing or freezing
  • Tap “Clear Cache”
  • Tap “Force Stop”
  • Return to the Home Screen and launch the app again
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